Plates Scanned

Only a Property Manager and HOA admin have the ability to view the plates being scanned from the devices on the account. The plates are sorted by property and can be further sorted by either one camera or all cameras. Details for each result can be expanded by selecting the down pointing arrow next to […]

Drivers

Drivers are managed by the Patrol Manager’s account. The manager can use this section to add, delete, or edit drivers’ information. You can also easily search for a specific driver by using the Filter function. The Active function will show the status of a driver, whether they are active or not. Each driver will have: […]

Device Registration for Property Managers

Quick answer: Property managers use device registration in PLACA.AI to connect LPR cameras to a property so the system can read plates, monitor permits, and support parking or access workflows. Who This Guide Is For Property managers, HOA administrators, parking operators, and teams configuring LPR cameras for a private property. Before You Start An active […]

Device Registration for Patrol Managers

Quick answer: Patrol managers register devices in PLACA.AI Enforcer so field teams can scan plates, validate permits, and review enforcement activity from the mobile workflow. Who This Guide Is For Patrol managers, towing operators, parking enforcement supervisors, and Enforcer app administrators. Before You Start A patrol manager or Enforcer administrator account. The patrol property or […]

My Account

Placa.ai is a subscription-based platform, so it is necessary to keep an account for each user. The account can only be accessed with a valid username and password combination which a user creates when signing up. This section remains the same for all account types.

Enforcer Menu

When you login to the Enforcer App, you’ll be redirected to the Patrol screen for quick access. However, if you want to edit your account, devices, etc. We’ll need to explore the Menu: Patrols: This option is where the tow truck will capture/read license plates. Each car captured by the camera will have indicate the […]

Dashboard

The dashboard is the main page that appears after logging into your account. Even though the dashboard does not hold much for the user to interact with, it shows a summary of details about your account. The dashboard is different for all the roles. The dashboard for the Patrol Manager is a simplified version of […]

Menu

There are 2 different types of accounts available on Placa.ai: HOA accounts (Property Manager, Patrol Manager, Tenant and Visitor) and school accounts (School Admin, School Front Desk, Teacher, Parent and Student). The menu options and the dashboard on the app and the website will be different based on the account type. The menu for the […]

Forgot Password

If you have forgotten your password after creating an account, do not worry – it can easily be reset. On the Sign In interface there will be an option for Forgot Password. It will prompt you to enter the email address for the account. If a valid email address has been entered, when you tap […]

Signing Up

When you open the app, the Sign In interface will show. If you already have an account you can just log in with your username and password. If not, you will need to create one in order to keep track of your cameras and account information. First, click on Sign Up, and it will take […]