Quick answer: If a parent vehicle is not detected during PLACA.AI school pickup, verify the plate is registered correctly, the parent profile is active, the camera can read the plate, and a backup manual check-in process is available.

Who This Guide Is For

School administrators, front desk staff, teachers, and parents using PLACA.AI pickup automation.

Before You Start

• Parent account or guardian record.
• Registered vehicle plate.
• Active school pickup workflow.

Steps

1. Confirm the parent or guardian profile is active.
2. Check that the plate number matches the vehicle exactly.
3. Verify the vehicle is linked to the correct student.
4. Check whether the LPR camera captured the vehicle.
5. Use manual or QR check-in if the camera workflow does not trigger.

Common Mistakes

• Entering a plate with missing letters or numbers.
• Using an old vehicle after switching cars.
• Assuming the teacher can see the arrival before the vehicle is linked to the student.

Troubleshooting

• Update the parent vehicle record if the plate is incorrect.
• Ask staff to confirm class and student assignments.
• If camera reads are inconsistent, inspect camera angle and lighting.

Related PLACA.AI Resources

• Register parent vehicle
• Teacher dismissal dashboard
• School pickup automation